Providing a better level of service to your clients

Providing a better level of service to your clients 1920 1281

At the end of 2021 the FCA carried out a consultation that took on board feedback and engagement…

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Head or heart?

Head or heart? 1920 1920

Recency bias is a cognitive bias. It’s when a person has a tendency to overemphasize the importance of…

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Getting the facts!

Getting the facts! 1920 855

As a Financial Advisor you are required to obtain details of your client’s financial position and “soft facts”…

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Start them young

Start them young 1200 801

Teaching money management – start them young. Unfortunately, basic money management skills are still not widely taught to…

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Alex and Zoe

Alex and Zoe 1200 1200

Don’t forget that our Alex and Zoe series is now live on YouTube! Follow Alex and Zoe, managers…

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Decision fatigue

Decision fatigue 1920 1279

Have you ever experienced this? A person with decision fatigue may experience anything from brain fog, tiredness to…

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Does it pay to be optimistic?

Does it pay to be optimistic? 1920 1280

When it comes to decision-making, Optimism Bias can play a huge part. Yet having a tendency towards this…

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See only what we want to see

See only what we want to see 1080 1080

When it comes to making decisions, our brains can sometimes “see only what we want to see”. People…

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What is Optimism Bias?

What is Optimism Bias? 1200 926

What is Optimism Bias and how does it affect people when they have to make decisions about their…

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Cognitive bias and decision making

Cognitive bias and decision making 1920 1279

Cognitive bias is what happens when our thinking is skewed or driven by our own subjective reality, rather…

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