As a senior manager or director in financial services, you will be acutely aware of the impact of…
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Let’s talk about decision making and “own goals,” aka apparently self-sabotaging behaviour. Making a decision that is not…
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Let’s talk about body consciousness. It’s nothing new. In fact, ever since William Bowerman published a four-page pamphlet…
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Wi-Ai and Bids for Connection (or “Do your financial services clients want to divorce you?”) I recently had…
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If you’re a director or senior manager of a financial services business, you probably know that behavioural biases…
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I’ve written before about how, when it comes to investment decisions, it is better to respond than to…
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It’s human nature to crave control over our lives. But is there really such a thing? Several studies…
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Do you and your clients fully embrace the power of the pause? It may sound a little woo-woo,…
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Do your clients react or respond? The words may seem similar. However, there’s a big difference between the…
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Loss Aversion refers to our powerful tendency to prefer avoiding losses over acquiring equivalent gains. In fact, some…
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